Privacy Policy

1Information We Collect

We collect information you provide directly and information automatically collected when you use the Service.

1.1 Information You Provide

• Account information: name, email address, and password
• Contract data and files you upload to the platform
• Payment information for paid subscription plans

1.2 Information Automatically Collected

• IP address and device information
• Browser type, operating system, and usage activity on the Service
• Cookies and similar tracking technologies

2How We Use Your Information

We use your information to:

• Provide, operate, and maintain Tracktual
• Send reminders and notifications about contract deadlines
• Respond to customer support inquiries
• Process payments and manage subscriptions
• Improve our Service and develop new features
• Communicate important updates and service announcements

We do not sell your personal data to third parties.

3Sharing Your Information

We may share your information in limited circumstances:

• Service Providers: Trusted vendors who help us operate the Service (e.g., email delivery, cloud hosting)
• Legal Requirements: When required by law or to protect our rights, safety, or property
• Business Transfers: If Tracktual is acquired, merged, or sold, your data may be transferred as part of the transaction

All third parties are obligated to protect your information and use it only for the purposes we specify.

4Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service.

• Contract files and user data are stored securely while your account exists
• We may retain limited information after account deletion for compliance with legal obligations

5Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent where processing is based on consent
• Request data portability
• Opt out of marketing communications

To exercise your rights, contact us at support@tracktual.com.

6Security

We use industry-standard security measures to protect your data, including:

• Encrypted storage of sensitive information
• HTTPS connections for all website traffic
• Regular system monitoring and updates

While we strive to protect your information, no system is completely secure.

7Cookies & Tracking

Tracktual uses cookies and similar technologies to:

• Improve website functionality
• Analyze website usage and performance
• Deliver relevant communications

You can manage or disable cookies through your browser settings.

8Children's Privacy

Tracktual is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9Third-Party Links

The Service may include links to third-party websites. We are not responsible for their privacy practices. Please review each third-party's privacy policy before providing any information.

10Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date. Your continued use of Tracktual after any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

11Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us: